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❶Write the requester's questions or requests in bold. You will need enough wall space to display flipcharts and enough room for the participants to walk round to see these.

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Gain the ability to write with confidence!
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From your first impression to your everyday tasks, we all need to be on point and ready to meet the needs of our colleagues, customers, and managers. Learn how to nail the essentials to increase your chances for success and advancement.

Home Essentials Effective Business Writing. Customer Success " A note of thanks for the informative and well structured Business Writing Seminar, which I recently attended. Delivery Methods Our Effective Business Writing seminar is available in a variety of formats to best match your needs.

Private Workshops We bring the training to your location. Available in an off-the-shelf format, or with customized features created to meet your requirements. Virtual Coaching Delivered totally online to cut out travel costs, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

Gamification Make learning fun, flexible and memorable with online games. A great tool for reinforcement, tracking your team's progress, and identifying growth opportunities. Other Essential Training From your first impression to your everyday tasks, we all need to be on point and ready to meet the needs of our colleagues, customers, and managers.

Download a sample of the script at this link: Robert Hogan, director of the Business Writing Center will explain the contents go through the PowerPoint slides over the phone or using Skype. Workshop Content The workshop contains training in the following areas.

Email Basics When do you write an email? Use good email etiquette. Write Clear, Effective Openings Write a subject line that communicates.

Open to prepare the reader. Plan Your Emails Stay in the planning mindset. Decide the response you want. Organize Your Email Start with a cordial opening. Explain why the reader is receiving this now. State important points and actions at the beginning. Divide the email into sections and open each with a name for the section.

Break out all lists with bullets or numbers. Write simple, complete sentences with one or two ideas, averaging fewer than 15 words. Use simple, plain words you would use if you were speaking to the reader. Edit and proofread every email. Don't use a patronizing or distant tone. Choose a formality level that fits the relationship, reader, and message. Don't use a formal style. Don't use an informal style. Use a business style in nearly all emails. Report Writing Workshop PowerPoint Description The workshop in writing business reports is based on the training used in the College of Business at a major midwestern university.

The PowerPoint presentation contains slides with clear text, animations, and appealing graphics. Know Your Goals and Readers What response do you want? Plan Strategies What readability and difficulty level should you use? Should the explanation be an overview or contain technical detail? What level of formality should you use? What tone should you use? Decide What to Write Write the central idea.

Write notes with points in levels. Write Effective Introductions Write the context, background, and contents. State critical points or actions at the beginning.

State the primary conclusions or recommendations. Write the Report in Blocks Break long blocks of text into smaller blocks. Evaluate the organization of a report by using the same numbers for levels. Use white space to mark the blocks. Write a heading for most blocks using the key terms. Use Correctly Formatted Lists Break out all lists unless you have a good reason not to. Put Information into Tables Use tables to present information clearly.

You may present the table without lines. Use Key Terms for Clarity Establish the key terms early. Do not change key terms. Use the key terms to guide the reader through the report.

Write Effective Conclusions End by emphasizing the main points. Explain how the main points satisfy the needs stated in the introduction. Write Concisely Delete deadwood, redundancies, and the obvious. Include only one idea in each paragraph. Write simple, straightforward sentences. Make sure the reader understands every word in your document. Edit and Proofread Set your word processor to check spelling and grammar as you type. Proofread every letter and space on the page, no matter where it falls.

Do not skip around in the report. Follow it from beginning to end. Letter Writing Workshop PowerPoint Description The workshop in writing business letters teaches the skills successful business writers use today to create letters that are clear, well organized, and effective. The PowerPoint presentation contains 55 slides with clear text, animations, and appealing graphics. Explain why the reader is receiving this now and what is in the letter.

State conclusions or important information up front. End cordially with contact information. Make the blocks in the letter clear. Write clear, short, easy-to-read sentences. Use simple vocabulary that you would use if you were speaking in person to the reader. Writing a Response Letter Remind the reader about what he or she requested. State the action at the beginning and the end, with a clear timeline. Write the requester's questions or requests in bold. Use the requester's key terms throughout the explanations.

End cordially with the next action and contact information. Writing a Letter to Inspire Commitment Write each letter to an individual or mail merge. Briefly state what has gone well in the past or is exciting now, with statistics and quotations if you have them.


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Join AMA’s 2-day business writing workshop and hone your business writing skills. Perfect for business professionals who want to be effective business writers/5().

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The Business Writing Workshop is a fast, fun way to get the essential writing skills you need to communicate clearly and confidently in everything you write on the job. Spend just a day with us, and all your written communication from now on will reflect the true professional you are.

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The workshop presenter is Robert Hogan, PhD. Dr. Hogan has been training writers for 40 years in universities, colleges of business, consulting companies, and professional writing companies. He has been been a professor at the University of Pittsburgh, Allegheny County College, and Illinois State University College of Business. The typical business professional spends a large amount of their time writing emails, proposals, performance reviews, procedures, recommendations, reports, and other communications. The importance of effective writing in the modern world of e-business continues to grow, yet surprisingly few seek to.

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The Business Writing Center offers business writing courses, online business writing training, and business writing classes. Training includes email writing courses, report writing courses, and letter writing courses, as well as tutorial email writing training, report writing training, and letter writing training. The Business Writing Workshop: Tools and Tricks for Creating Stronger Written Communication Course Outcomes. This business writing workshop will: Define what makes a piece of writing bad and outline steps to avoid common traps. Discuss the importance of purpose, audience, stakeholders, and context.